The Window Man
window repairs and installation in Essex
Tel: 01268 527112 / 01245 207225
Open: 8am 8pm
installations & repairs Basildon
installations & repairs Chelmsford
installations & repairs Colchester
installations & repairs Southend
The Window Man has done two jobs for me now, a new back door a year or two ago and new front windows on my house in the last couple of weeks. On both occasions they have been excellent! Thanks!
Had a very nice young man come to fix my very drafty patio doors and to replace broken back door handle,so we now have a nice warm home again and doors we can open,will definitely call again if i have any other problems and would recommend to family and friends.
Called The window man for 2 jobs I had. Both Shawn and Mark arrived on time, explained and fixed the problems promptly. Highly recommend, friendly, honest, reliable, will used again for sure! Thank you!
Thanks Shawn. The fitters arrived on time. Did a perfect job. Very tidy. Very reasonable. Will recommend your company to all.
Adrian Miller. 23rd November 2017.
From a phone call to Nicole, a very pleasant and helpful receptionist, to Mark who's straight talking and honesty over my situation, to Dan whose clean and professional work was second to none. It's comforting for me to know that there are still helpful, honest and reliable people out there. Thank you Andy for being in charge of an excellent crew. Well done.
David 22 11 2017
Thank you for your excellent service. Always helpful and very reasonable. Work also guaranteed. Recommended!
Good Customer Service
Great Job Vince. Wasted no time was very quick, and no mess, even tightened a handle which had been loose for a while with no fuss. Mark who gave the estimate was also very helpful. Would definitely use again, and recommend
Job well done
Vincent attended both my house and my elderly dad's house today to carry out repairs to double glazed windows and trim issues. Turned up on time, good job. Would definitely reiterate another review on here that say's that you can depend on them to do a good job and not rip off people just because they are elderly. Treated my Dad with respect. Would definitely use again, thank you Vincent.
WeI have used the Window Man for a number of years for our rental properties and never once have we been disappointed. Great service, workmanship, reliability and honesty. Reasonable pricing and really knowledgeable staff too.
Brilliant company, attended immediately and repaired my double glazed windows there and then. Brilliant service and reasonably priced. Definitely will be using again. Thank you.
Had a couple of small jobs done last week and I'm 100% satisfied with the quality of workmanship, speed of completion & cost. I'll certainly use you again and will recommend you to anybody. Both the estimator & the fitter were polite, friendly, efficient & did a good job - what more can I say. *****
Thank you Steve & Ryan, Steve is an absolute star and hard working. My only downside is that they worked untidy, loads of stuff laying on the sitting room floor, including mastic gun with mastic coming out onto the carpet :-( . Instead of clearing up as they went along with what they did not need or was no real use. I can understand they needed the stuff at hand, but not like it was.... Sorry that is why i have given a 4* rating
Don't bother looking anywhere else
After several experiences of what I call double glazing sales leeches, from the big firms, the ones that send a salesman and then you can' get rid of them because they don't want to leave without a deal, The Window Man is a massive breath of fresh air. The record for one of the big firm's sales people at hours is 7 hours and yes they left without a deal. The initial visit with Shawn was less than 45 minutes but was evidently carried out with care and professionalism, no pressure, no sales tactics (let me just call my manager) just honest advice and a clear price. So far we have had soffits, facias, windows and doors from The Window Man all made and fitted to a much higher standard than anything else we have seen and we didn't have to pay a huge deposit then worry if the company would be there when it came to have things fitted. If you want five star professional service from a local company then son't bother looking anywhere else. My two daughters are also having front doors from the Window Man too, although they wouldn't normally go out as far as Harwich and Walton they said they would and I'm ever so glad they are.
Mark was prompt, efficient and very informative. Would recommend.
Wonderful treatment of elderly parents
Can't thank shawn enough for prompt service for my elderly parents. Quickly found the issue and didn't pretend was 'a big job'. No taking advantage of an old man. Thanks so much would recommend to anyone
This is the second time we have used The Window Man and yet again a brilliant service new door and window fitted to an excellent standard , would highly recommend to anyone Thanks guys
Kevin and Lynn Wealthall Shoeburyness
I moved into my new flat and every window hinge needed replacing and afew was dropped on one side leaving a gap. I spoke to a very nice and understanding woman and she quickly booked me in for a free consultation. He went through things that needed to be done and write me out a price. On day of install a really nice and professional man called Abramoerski turned up early and was very polite. installed the new hinges and made sure the window shut properly with no gaps at the top. I am really happy and anyone thinking of getting windows or repairs should not hesitate to call The Window Man.
Rhys .. Basildon .. 21/07/2017
Prompt professional service 5 star
Fantastic customer service - highly recommend
The lock on one of my old upvc doors had seized. Jackie in the office was fantastic in understanding my problem and the need to keep my property secure, and arranged for Shawn to come round the same day. Shawn very quickly fixed the seized lock with no need for any additional parts, and answered all my questions about how to stop it happening again. He will be back again next month, as I was so impressed with the service I asked him to quote me for another door I wanted to replace.
Our bathroom window has been in for a number of years, and was proving very difficult to close. The initial installers, Anglian Windows, could not help. Mark turned up, on time, and fixed it within minutes. Very polite and very professional, and at a bargain price. No job would seem to small to them. Highly recommended.
Vince came for the second time the first job was excellent the same this time . Would not ever go to another company had bad results from so called top companies.
Having been told that our door would need to be replaced, we were amazed when Mark repaired it in minutes and at a reasonable price. Really pleased with the service and would certainly recommend The Window Man.
Can't really fault the window man, excellent service from design to installation especially from Mark and Dan, excellent windows, they look great and really soundproof definitely a 10 out of 10 all round.
Excellent service from start to finish. Everyone I've dealt with has been so friendly, polite and helpful. Mike who came to do the work was brilliant, really tidy and efficient and did a great job. Thank you!
We would like to thank Steve for a wonderful job he did on Wednesday 10th May clean and tidy work. The door looks wonderful. 5***** Thanks again Steve
Chris & Rich
All round service from initial visit to booking the repair and carrying out the replacements was excellent. Vince did a good job replacing our windows, was courteous and efficient.
Just writing this email to say thank you for your service and please thank the gentleman who came to carry out these works who did to a great standard. Thank you
Vince has done an extremely impressive job replacing my window paynes. Superb attention to detail which is much appreciated. We would highly recommend The Windowman
Outstanding customer service from Nicole/Michelle/Jackie nothing was ever too much trouble from them and they always contacted me when they said. Mark and Shawn visited my home to help me choose my windows,measure and price. They were informative, efficient and made me feel at ease. Mike the fitter removed and fitted my windows. His workmanship was second to none. Mike is a perfectionist which nowadays is a rare thing nowadays. I am so pleased my windows look amazing. Thankyou.
Just wanted to say Vince did a brilliant job today replacing our door seals. Very clean and tidy. Helped me with another door problem I had, and sorted it for me. Would definitely recommend Window Man. Thanks again Vince.
Replace units & various repairs
Hi, just had some units replaced & various repairs to handles & window latches. Vince was very professional, clean & tidy. Great company and will definitely have no hesitation in recommending you. Many thanks
I would like to say how impressed i was with mark yesterday, when he visited to assess my door lock. Instead of giving me a valuation for the job, he asked to try all the keys i had. He found the key for the door and therefore i do not need a new lock! I was embarrassed as i thought i had tried all the keys and could not open the door. Mark was honest and helpful and i would not hesitate in using your company again, or recommending others. Thank you once again. Yours faithfully,
Repairs to 143 Holloway Road, Heybridge.
I have just come across the bill from your company Jan. 11, 2017, and realised that I hadn't written a review. My windows were repaired last December and again in January of this year by Vince and Dan, and I would like to say how well they did the job. It was obvious that Vince was an experienced window fitter and the repairs were carried out very satisfactorily. Nothing was too much trouble and I feel, after having had very poor service from two previous companies, that at last I have found a company which you can rely on. Dan, who appears to be learning the trade from Vince, was also a very competent young man and both of them were extremely pleasant people. I would not hesitate to use your company again.
Professional , Clean and Tidy
A great service and I was most impressed by the quality of the installation of 5 replacement sealed units. Vince did a great job and I would recommend these guys time and again.
Impressed of Wickford.
I can thoroughly recommend the Windowman company for their expertise and for being a very caring company. I was desperate for a repair just a few days before Christmas and although they were officially closed until after Christmas somebody came to my rescue and saved the day.
Extremely satisfied customer from Pitsea.
A big thank you to Vincent for his quick response when our Front Door would not shut.I will always use The Window Man as they are very reliable.
Happy to know you
I am very pleased with the windows and French doors that were replaced for me in time for Christmas. I was very pleased with the workmanship of Steve and Brian. They worked hard and were clean and polite. I would recommend The window man with no hesitation. Thank you for a job well done.
Jean Goody, Colchester
THANK-YOU and all your team for all your help in making me feel safe and secure after my break in. Words cannot express my deep gratitude. happy new year.
Lovely door and windows-Thank you
Had all front windows and a new composite front door fitted.The job was completed in one day and the fitters were extremely polite and friendly.It was all done at a very reasonable price compared to the four other quotes I had received.I would not hesitate to reccomend this company and would definately use them again in the future.When a problem arose they were there to rectify it immediately.An excellent job all round.
Eric at Chelmsford
This is the second time we have used this company, Vincent came this time , Vincent and the previous colleague, was polite , efficient , took the time to explain and Vincent has done a fantastic job , clean , corteous and friendly will recommend them and definitely use them again
This is the second time we have used this company, Vincent came this time , Vincent and the previous colleague, was polite , efficient , took the time to explain and Vincent has done a fantastic job , clean , corteous and friendly will recommend them and definitely use them again
From start to finish the whole process was very smooth. Good value for money, quick turn around from order to installation and Vince the installer was quick, polite and clean. Would recommend to anyone.
Clear windows Again
I would like to thank Vince and his Partner for doing a great job replacing 5 window panes that had blown. I have aluminium frames which are 36 years old. They did a good clean job very efficiently.
Mr Roger Crook
What a fantastic experience...!, had to call out the window man to have a look at my door, great service, office kept me up to date on appointment and expected arrival time, when he arrived he fixed my door in a few minutes and did not charge anything, now where can you get that service these days!!, a pleasure to deal with and a full recommendation. Keep up the great work guys!!, Merry. xmas
New glass door panel with catflap installed
New glass door panel with catflap was installed quickly and efficiently. Didn't take long to order and be installed. Friendly service at a great price. Would use them again!
Dear Window Man
On behalf of my husband and myself i would like to say thank you for the recent work you did for us. The gentlemen who came and looked at the job, took measurements and gave us a quote was very pleasant and did not try to pressure us to have other work done, quite unusual we have found. The time slot given for installation was right on time and the young man who did the work was efficient, polite and pleasant and made a wonderful job of cleaning the new windows afterwards. We are delighted with the result, the courteous service and with the price. We will certainly recommend your company in the future, Sincerly
Mr and Mrs Hammond
Just to say the porch is finished and we are very pleased with the result. All the staff we dealt with were polite and friendly and the workmanship is excellent, a 5 star service. Thankyou once again.
Excellent - highly recommend
Just had a visit from the Window Man (Mark) to repair a lock, it was a simple job and he wouldn't even take payment! He could easily have said I needed a new lock and charged the earth and I would not have known any different. Refreshing to find such honesty nowadays, would not hesitate to recommend.
Mrs Jane Newbury
I would like to submit a compliment in relation to service we recieved from michal. I appreciate the time he took to come up with a solution on how to back my dummy window you produced our cinema room. He's made a lovely job of not only the encapsulation, but fitting and finishing aswell. The sollution he came up with in terms of backing the windowwith upvc battens and white board has given it a level of depth that makes it seem like a functional window. We could'nt be more pleased with it! This aside Michal it goes without saying is a true gentlemen and instantly likeable character who is meticulous with the detail, which is what i was after. I have come across a number of tradesman over the past year during the build, some good, and some not so good. However, once in a while someone like michal would turn up and shines amongst the best we have used. Our builder is hyper critical about snagging issues and after pointing out the flaws with the roof ridge that need to be rectified, he walked around the back of the building and stopped in his tracks when he saw the window michal had installed. He closely inspected it and said he had never seen such a clever way of backing a dummy window before, and was mesmerised by it. A quote from Winston Churchill comes to mind. He once said "We shape our buildings; thereafter they shape us." Please pass on a special thanks from me to Michal for helping shape our quaint little cinema room and for bringing me one step closer to fulfilling a dream i have had for the past 40 years now. I cannot thank him enough! Kind regards
REALLY LOVELY GUYS
Thanks so much to steve and mark for the work they so efficiently carried out this morning, they were prompt clean and polite. very happy.
Mr and Mrs Beauchamps
Thank you to Vince and Ryan for the installation of a new unit and fixing my bathroom window. Very pleased with the whole job and time taken. Would definitely recommend this company and the guys. Many thanks again.
Wow! Fantastic stained glass window
A great big "Thank you" to Shawn, Mark and all the team for not only replacing the majority of our old windows and doors over the past few years, but also for the installation of a beautiful stained glass window in our lounge. A special thank you goes to Paul who made the window, and then installed it. It looks absolutely incredible - just as we imagined it would. We would not hesitate to recommend The Window Man to our friends and family. They all did a first-class job, for which we are very grateful.
Cliff and Linda Sharpe
Very pleased with the service I received. From start to finish Vince got on with the work without fuss or delay and made sure everything was clean and tidy before leaving. Good Work!
Mr. M. Westcliff
Help with non locking back door
After looking at the problem myself, I decided to phone the experts. They should be called ... Michelle and her merry men. They came, they saw and they fixed it ! It is such a treat to deal with nice people these days who are what they say they are ................. skilled ! Thanks a million !
Ian (Muddy) Waters
many thanks Vince and Jack,very efficient and speedy service .
Installation of new windows and front door. Replacement of some older units.
Our thanks for an excellent job and very happy with new windows and door. Shawn visited us to quote on the work we required and left us with good advice and a fair quote to consider without any pressure. The installation over three days went smoothly and Steve and Ryan as a team were efficient, friendly and polite, leaving things clean and tidy at the end of the working day. We have since had a couple of units replaced and tweaks made and this work was also done without fuss by professional and polite fitters (Michal and Dan). Thanks also to Jackie and Michelle (for all your help) in the office, we were impressed with the keenness of everyone in this company to get things right. We would recommend The Window Man to our friends and family.
Mr & Mrs Taylor
It is often said that, and i quote "the impossible can be done at once but miracles take a little longer"I think and hope you will agree that todays job completion, some 5 months after our initial contact, was the result of divine intervention at last and a little help from you and me!!! Let it be said that the cause for the delay fell in neither of our courts. We both suffered from the inability of manufacturers and distributors to supply the required materials. However, in order to move forward, the wife and i decided on a different option with a little help from your goodself and our mutual target has been achieved. As things stand at this early stage my wife and i are very pleased with the job and have every confidence that all is well knowing that you are there in case of need. We were impressed by your team of Steve and Mark with their professional approach to the job, their application and above all the way they conducted themselves. kind regards
Mr and Mrs warley.
Excellent Service Extremely Professional
From initial contact and all throughout sales and installation the service was excellent. All staff were efficient, friendly and polite making the whole process painless! Would recommend to all family and friends. Thanks Window Man.
Jackie Payne Rayleigh
Terrible time keeping, poor quality control
I finally got the products I required on their third attempt - I found their lack of quality control very frustrating as they kept sending a technician to fit windows who had a defective product in the van. Yes Window Man, I do expect new windows to be look shiny and new not scratched. They kept giving two hour time slots and not keeping to them - so obviously my time is not as important as theirs. Did they phone to say they would be late - no, I phoned them. I do believe they are honest and that their products are good but boy was it a struggle getting them.
The window man
One of the best and most honest companies I have come across. Shawn was brilliant. Many thanks Dave from Tolleshunt Knights.
Fitting of new front and back doors
Doors fitted today 4-10-16. Brilliant job, 100% satisfied. Fitter was excellent, friendly and very polite.
Stuart Challis, Chelmsford, Essex
May i take the opportunity to say how pleased we are with the job and would certainly recommend you to others as well as contacting you in the future if we need more repairs. yours sincerley
Mrs powell (stanway)
Excellent Door and Window
I had a new half glazed door and a Bathroom window fitted on Friday. Very pleased with the service and goods supplied. I would recommend to all my family and friends.
Excellent after sales sevice
Having had our French doors fitted a few years ago a slight fault occurred this was rectified and since then we have had no problem. Our daughter als had French doors fitted at the same time. It transpired that it was nothing to do with the manufacture but recent high winds had caught the open doors pulling them out of line.Again they attended to it very quickly It was no problem to rectify it. I cannot recommend this company to highly.
Mr D Crawley Basildon
I used to work for a few window company, so I know.
I work for a few window companies in the last 20 years. Most of the companies sold good products but in my option had very very poor after sales and after care support This company I have used twice, Good service on sales, also great fitting (nicely finished off). If I had to ring in to ask any questions regarding fitting time and dates the ladies on the phone would sort out and get back to me From my side as a customer what more can you want.
Recently had windows and patio doors installed. Very please with the end result. Clean and tidy. Would definitely recommend.
Mr & Mrs Simmonds
new windows and doors
fantastic service .very professional. clean and tidy from start to finish always on time .and a couple of nice friendly guys..b
b tasker basildon 30/03/2016
new front door
Thank you so much. It's beautiful. Fantastic value for money. Reliable friendly people with just getting the job done professionally.
Tina Niner. Latchingdon. Essex
Replacing secondary glazing and wood windows
Excellent service replacing horrible secondary glazing and rotten wood windows. Friendly guys just got on with the job with no fuss. Neat and tidy work and cleared up after themselves and took all rubbish away. I now have proper window cills and I can open windows without battling the secondary glazing first. Thank you for a brilliant job :)
Really helpful and nice!
Had a sudden problem with front door lock, could get out, but not back in! Rang and spoke to really nice lady, she said could not come for several days, but when I explained it was really urgent, she said she would ring me back. Few minutes later, got call to say man was in the area and would take a look.Lovely man turned up, was not able to do the work then as part needed to be ordered, but gave me the price. Waited a few days, but came back when he said he would and did the repair. He was cheerful and efficient and tidied up. Really helpful and friendly people. Would certainly recommend!
Had a problem with previous work that had been done. Cheerfully put that right, even though it took two visits and three men! Then came and fitted the glass we had ordered, also servicing the other patio door whilst there. Their work was excellent, very clean and tidy, also very friendly and funny! The work they put right was done by another company, and they willingly sorted everything out for us. Can't praise them highly enough, and would, and have recommended them to others.
The fitters arrived and the rain started. They worked for several hours only sustained by tea and coffee. They were really nice and very professional. Nothing was too much trouble. A new door was fitted and replacement glass panels were fitted in some of our windows. There were also lots of replacement hinges. What a difference this has made both to the appearance and ease of opening and shutting of windows. The fitters are a credit to the company and we would recommend "The Window Man" to anyone needing repairs or new units.
Barbara and Don Townshend
Leaking roof and Window repair to conservatory.
There was good reason for the fitter not arriving at the agreed time. A bad road accident had caused a snarl up of traffic in mid-Essex-severe enough to be mentioned on national radio throughout the morning. I was informed of the delay in good time by the office and asked if it was O K to reschedule for later in the day. This would appear to be typical of the excellent service provided to this company's customers at every contact. Also the repairs were carried out very satisfactorily and so I am happy to recommend.
Replacement glass units and trickle vents
Very helpful and professional service from all of your team. Thank you
wind damaged door
Thanks for your rapid help and advice.
Replacement double glazed window panels
Just wanted to thank you for an excellent service - replacement panels in my kitchen look superb - not only a good price but more importantly flexible service plus no mess, very pleasant staff - who also speak extremely highly of you as an employer - and more importantly the new panels look great. Thank you Window Man - I'll be back for more replacements and some new handles in the summer. Well recommended.
Fixing of hinges on windows.
Happy New Year to you. Thank you for fixing my draughty window before Christmas it was well appreciated. 10/10
Vince did a very professional job
The window man (Vince) come in and completed the double glazing repair in 10 minutes. Very professional, very quick, very clean and great value for money service. i will definitely use this service again and recommend it to friends and family.
excellent job Vince
Vince and the whole company including Mark and Jackie were very professional and did a excellent job, cant thank you enough.
B .Ellis. L- O-S. SS9-3PP 18 Dec 2015
Vince from Window Man
I contacted the Window man company to repair a handle that had fallen off. Vince came on two occassions,once to replace the handle and then to replace the lock that had broken. The service was very good and there was no mess to clear up afterwards. I would recommend the company and in the New Year will be asking them for a quote for a new conservatory.
this company attended a job at our house today which turned out to be smaller than we thought, they gave us professional advice and did the smaller repair which saved us money. not many firms these days give you honest advice to save you money,very good service. and I would not hesitate to recommend to other people.trustworthey lads and very clean.+++
EXCELLENT ALL ROUND SERVICE
I can highly recommend The Window Man, the all-round service is first class. All the staff are very friendly and so helpful. I have used their services on a number of occasions for our property company and also for personal use and referral to friends. Thank you to all the team for the excellent service and to Mark for fixing my French door :)
Laura Hopson – Select Properties
Mark was very prompt and polite and gave an honest assessment of the situation and of what work needed doing. He was able to fix my window easily and will be returning in the new year to replace another.
Many thanks to Vince and his assistant for sorting out our misted-up Velux so quickly
Two Large Bays and Oriel Window
We spent some time checking out local companies when making our double glazing purchase and right from the start we were very impressed. Everyone in the team is polite and friendly and we are extremely pleased with the installations. Will recommend to friends and family and would definitely use again. Well done to Shawn, Steve and all his team
This is an 1st class company to deal with.
Just had two windows replaced by the Window Man Co and I can honestly say that not only was the price reasonable but the service was excellent. These are very nice people to do business with and we would certainly use them again. Thank you all,
Mr B Harris
Well done Vince
Sorry, forgot to mention Vince the window fitter and his colleague, they arrived on time , were very quick and tidy, very professional.
Mr B Harris
French doors not locking
Had a call from Mark who was very friendly, explained I could not lock the doors. He then sprayed some lovely smelling stuff on the edge off doors and it done the trick. He then would not charge me as he said it has only taken 5 minutes. I was very impressed and after he gave me some advice left. I would recommend The window man and would called them with any problems in the future. Thank you.
Mrs J Thacker
Mr Macey. 23/11/15
was having problems with my UPVC front door locking mechanism. after contacting The Window Man Mark who turned up punctually on given date. immediately sorted out the problem and rectified it with a helpful and cheerful manner. Made us feel more secure. Will keep your number to hand. Thank you Mr A Macey
Mr Tony Macey
cracked glass & doors
Thank you and your team so much for a very good job. It was a difficult one but your expertise overcome what others would not touch. A perfect job and perfect gentlemen to have on the property and so tidy as well. We would reccomend to anyone that has window problems
Sid & Grace Hockley
Fantastic service all round
Everyone in the company is very friendly and efficient and we are extremely pleased with our new windows. Would recommend them to family and friends
Thank so much for fixing my door. Friendly, professional!! Highly recommended!!
when we moved into our new home we found that the double glazing which had been installed several years ago needed some attention. One of there surveyors came out to assess the damage. A few days later Michael came and fixed our problems for us. Michael had to make several visits he always turned up on time, he was very pleasant and helpful, and did a very good job for us. Would recommend to my friends.
Good, friendly and speedy service from Vince and Paul, who repaired our ageing sliding door today. Now, instead of putting our whole bodyweight against the handle to open it just enough to squeeze through, we merely flick a finger and "hey presto" the door slides open perfectly!
Turned up early and completed the job with fast, clean, efficiency and would definitely use these people again. Wouldn't hesitate to recommend this company to others.
vince brillant service
what a lovely service here early done lovely job what a lovely man would recommend to all my friends and family the office staff and very nice aswell thankyou everyone
mrs a gilmore
Had terrific service from 1st phone call to finish. Vince was great , very professional, efficient and did a splendid job. Will definitely use again and already recommenced to a couple of friends. Well done, nice to see old fashioned service still exists. Many thanks to all.
Vince Great Job
I've used The Window Man over a number of years always found their service excellent from estimates through to completion - The ladies in the office are friendly and helpful - the tradesmen know their job which makes the whole experience courteous, efficient, and professional. Vince, the guy who came today, arrived on time - was pleasant and completed several small jobs including door adjustments and glass replacement very competently - no hassle - no fuss.
Sylvie Groom 13 Nov 2015
Very impressed with the service, extremely speedy job completed on skylight window hinge replacement in bedroom. Smashing quality and Vince was very professional would highly recommend.
Bi fold doors
I am very impressed with the service you provided ,courteous, efficient, and professional. It's a long time since I received service like this. Thank you
Friendly local company
Had few jobs done in my bungalow - new window, new obscure glass, new letterbox . All the men were efficient and I would like to say how nice and courteous Mike was. The office ladies were friendly and kept me well informed of dates, times etc. Would definitely recommend them
Mrs J Walker
We have used The Window Man twice this year and have been extremely pleased with the service. Most recently Vince came out to fit a replacement sealed unit and we were most impressed with his efficiency.
Mr & Mrs Irvine
Very happy with the service provided, have used them a couple,of times now and throughly recommend,Vince was prompt, and very professional,thank you.
Mrs June spencer
Mike and vince
excellent job, pleasant people, would definitely recommend, so pleased with new windows and doors
Quick and Efficient
The tall man Vince is Quick, efficient and on time, very impressed !!!
Excellent customer service
Mark, the chap that came to quote for a repair to a broken window handle, was polite and friendly, but most of all incredibly honest. After inspecting the handle he said he could probably fix it rather than quote for a replacement, and that is what he did! And saved me about 70 quid! I would have absolutely no hesitation in recommending this company. Thank you.
Amongst other units that were fitted by the Window Man we had French Doors. They are very large and came with restrictor as standard. This stops them swinging closed in the wind. However due to their size a strong gust will cause the door to slam shut. On talking to their very capable sales co ordinated she recommended cabin hooks be fitted. Although it was an extra cost it is well worth it and keeps the door secure firm even in high winds. A job well done once again. Thank you.
A Company that puts Customers FIRST
It's nice to find a company that puts the client first and so helpful. Many thanks for the efficient way Michael sorted out my jambed window, also the way he fitted two more windows for me. He was very polite and smart also a very tidy worker. If your other staff are as good, you must be very proud of your work force. Would highly recommend your company to anyone.
QUICK,EFFECIENT,ON TIME.BACK DOOR FIXED IN A FLASH.THIS IS THE SECOND TIME THE WINDOW MAN HAS SAVED THE DAY FOR ME OVER A NON LOCKING DOOR,THANK YOU. I DEFINITELY RECOMMEND.
UNJAMBING & REPLACING WINDOWS
What a delight to have a family run business whose care is the customer. Having problems with a jambed window this was freed with ease, but the handle was damaged due the process, this was replaced in days with out even asking.. no charge.. so decided to have two wooden windows replaced with uPVC.All reasonably priced. I requested same fitter, (Michael) he was a clean worker and very polite, I would certainly recommend the company to anyone, if THE other workers in the company are anywhere near 'my' fitter, they must be a very good team. My Thanks to The Windowman.
GORDON CARPENTER (TOLLESBURY)
Mike - excellent, efficient job
Problem of my bedroom windows is now solved - no more gales blowing through them. I am thrilled and although Mike had had a bad day, he was efficient, explained what he had done and was very polite. I will definitely be recommending you so my family.
Fantastic service and reasonable price. Fitters Michael and Vince were very professional courteous and did a brilliant job.Thank you
Fast efficient service!
Thank-you for solving the problem of my door which would not shut properly. It was sorted out very quickly and efficently. I will definitely use the window man again! Thankyou
Hard worker and fantastic quality
Can't praise enough. Fitted cat flap and new downstairs bathroom window. Good quality product but more importantly well fitted, despite being fitted -after- the bathroom was retiled. And not a moan. Would highly recommend. If only all tradespeople cared as much about each job they did! Will definitely use for future jobs.
Great service and excellent fitting
Originally used this company in the late 1980's and just had some new windows and door fitted. Friendly and efficient service and Mark made a very neat job of fitting everything. Would recommend Shawn and Mark and there is a very good reason why this company is still going strong while others have disappeared. Office staff friendly and helpful.
Mr & Mrs Mitchell
I had trouble closing our front door, Mark called round fixed it in minutes, no charge unbelievable service in this day and age, if we find the house we are looking for and it needs doors or windows I know who I will be calling. Thanks Mark
John Firman 26/08/15
This is the second time we have used windowman and once again we were extremely pleased with their professionalism and work as well as a reasonable price. The first time we used they replaced a lock on our back door at a fraction of the cost another company had quoted to replace the whole door having insisted it was necessary. 18 months on and all is still fine. This time we needed a new hinge for a window and a replacement sealed double glazing unit. Mark turned up promptly and gave a very reasonable quote as well as sorting out a locking problem with the front door for free. Michael did our window repairs - he was extremely polite and worked quickly and professionally leaving no mess. The whole experience was straightforward and stress free. Over all we are very pleased with the work and will definitely be using windowman again should the need arise.
Lounge Patio Doors
A big thank you to Mark & Brian for doing such a fantastic job of installing our lounge doors. From start to finish they were amazing! They worked tirelessly and made sure my lounge was left in a excellent condition, both the carpet and wall paper were left undisturbed and they kept the place clean and tidy. Quality of the windows are first class. A very professional company, I would recommend them without hesitation.
Mr & Mrs Redknap
I had trouble opening my bedroom fanlight window. Mark, one of the fitters came round fixed the window in a couple of minutes and didn't charge me. Fantastic service! I will recommend this company to others and will not hesitate to use them in the future.
I had two french doors fitted to the rear of my house and a new front door and side windows, and the quality of the product and service were excellent, as the saying goes you get what you pay for, quality. these doors were fitted just over a year ago an adjustment was needed so i called and the fitters came and made the adjustments free of charge what more can you ask for. I would recomend the window man without hesitation.
E G Bailey
Twice recently I have had problems with my patio door. The young lady in the office was most polite and helpful. Shawn came round both times and solved, what turned out to be very simple problems and wouldn't charge me! A great efficient service all round. Thank you. I would certainly recommend this company.
Mrs Ridgewell 21/7/15
I had a problem with my rear patio french door not closing and locking properly after my three year old decided to break it. I phoned up the window man and the next day it was repaired. I found the service really good. I didn't have to wait a long time and when Mark turned up he was very friendly and fixed it straight away. This is the second time I have used the widow man and I have found them to be very reliable, prompt, efficient, friendly and most of all honest with thir pricing. I had two other quotes that said that my windows were not repairable and were trying to sell me new replacement windows. They were not telling the truth because the window mann repaired everything for a lot less money. I would seriously recommend this company. Mike from Rochford.
I had all of my windows and my back and patio doors replaced. The two guys were very friendly, kept my house lovely and clean, were very respectful of my property and did an amazing job. The finish on every window was amazing, and my house has been totally transformed. The men turned up nice and early, and worked non stop for the time there were at mine. I am so impressed with the amazing service. The ladies in the office were also super helpful and kept me organised throughout the survey to fitting process. A great company.
I was surprised and grateful for such a prompt response. It was a small problem and he wouldn't even charge me. Thankyou
Mrs W Tracy
A thank you
I would like to thank you for all your help with my door that would not lock, the young lady at your office was so concerned when i told her i was worried at night as i could not double lock the door, she got shawn round to me and he was very kind and asked if there was any other problem needed to attend, how kind is that. a big thankyou from me to you.
Mrs D Norman.
Came back today from a few days away and couldn't lock my patio door. Called the Window Man and within about an hour Shawn arrived and fixed it!! What a great guy!! Then he wouldn't even charge me as he said he had been in the area anyway and it only took him 5 minutes to fix. What terrific service. Thanks so much Shawn, you're a gem!!
This is just to say thank you to shawn for the very good service given to my patio door! It is working beautifully now. Many thanks.
Thank you for a very professional job. All your staff are a credit to you from the beggining to the end!
Had an initial problem and had to call them back but the company were very quick to recognise this and it was sorted without fuss .. The sign of a good company is when they have taken your money but are as keen to come back as they are to do the job in the first place ... THANKYOU !
David ..... Upminster
My thanks to mark for completing such an excellent installation at my house, his care and consideration was 100%. I am most grateful to him.
Another efficient yet friendly service., which I would highly recommend.My thanks this time to Shawn, Vince and Michelle.
Mrs Quinn 30/05/15
Thank you very much for your wonderful service much appreciated and Michael and John are a credit to the company.
Just wanted to send my grateful thanks for the excellent service provided by your company. I was one distressed lady following a break in but due to your efforts all is well. I was recommended to your company by a friend and I shall certainly pass on my recommendations should the need arise. Regards
Perfect service thanks!
Many thanks for such great service. Initial appointment for the estimate was 10 minutes early and the replacement was fitted 2 hours earlier than initially scheduled. Sincere thanks to Vince, couldn't wish for a nicer fella, who also gladly adjusted a dropped window for nowt. Can't recommend this Company highly enough.
Peter Ward (Chelmsford)
Just to say thank you for your excellent service which is greatly appreciated, thank you.
Mrs B g Bartlett (Braintree)
I phoned at 10am with problem to my door, Shaun came at midday, had to order a part, came the next day and fixed problem. First class service, very friendly, very very pleased, I can only say that if you have a problem then phone the window man, I am sure you will not be disappointed. Highly recommended
Thank you so much for fixing my patio door Shaun. It glides like a dream. I am one happy lady.
MRS. B. PERROTT, RAYLEIGH, Essex.
Thank you so much for the speedy attention your company applied to this repair which was much appreciated. Thanking you. Kind Regards
Fantastic service from start to finish
I have just had my windows and front door replaced. ( which I love ) sad i know to say I love my front door but I really do, when choosing the team were very helpful and helped me make the right choice. The fitters were polite and friendly. Prompt on time keeping and very tidy clearing up the little but of dust that was made. I would 100% recommend to friends and family and would have no hesitation in the future to have them do any future work to my house.
Thank you for a perfect job. Very pleased with it. Happy Christmas and a healthy,happy new year to you all. Mr and Mrs dickson
Mr and Mrs Dickson
Fantastic Customer Service!
From the call on Friday morning to the repair on Friday afternoon I could not have asked for better service. I was kept informed as to when I could expect the the engineer and the problem was fixed in a flash! Thank you so much for your excellent customer service and I will be recommending you to all my friends who are in need of glazing repairs!!
Big thank you to Michael who repaired my conservatory roof on the 02/10/14. Great job, highly recommended.
Honest & Highly Recommend
Just had the window man around to look at a crunching window lock and door handle. problems were easily fixed and advice given to prevent any further problems with my other windows, he said that there was no charge. Can't tell you what a relief it is not to ripped off, will be passing on their details to anyone I know needing their services... Thank you very much... Highly recommended
Ms Geoghegan 26/09/14
I have had my windows replaced a couple at a time so I could save for each one not a lot of places do this and these guys did. once I had my quote I was left alone to make our choice and not telephoned everyday with the price changes. The windows are fantastic and well built the fitters are friendly and on time. I highly recommend this company. Thank you
Patio Door Lock
Brilliant service! Polite, efficient and no pressure selling. Would highly recommend this company.
Last week had windows and doors fitted throughout our house and are very pleased with the quality. The service provided by Mark was brilliant, he knew what he was talking about and Steve the fitter did a fantastic job. Very Happy Thankyou
Broken Conservatory Door Lock
Quoted stupid prices by others to fix my lock. The Window Man did it for half their price. Very good job done. Very nice people to deal with.
Peter J Downes
A company to trust
We had new windows and doors throughout our bungalow during the March April this year. The quality of the windows,the workmanship and the professionalism of the installers cannot be faulted in an way. As we had used them for repairs previously we did not ask for quotes from other companies as we were so impressed with their work. After it was completed our daughter employed them to install windows and doors in her house as she was impressed with the standard of work. A very trustworhy firm.
Mr D Crawley.
One extremely happy customer.
Windows fitted 13/12/2013 Had to come and comment, because i am over the moon with my windows and excellent service i received from this company. For years I have only every got the hard sale from the big double glaze company's, when trying to get just 4 windows replaced. I came across The Window Man in local news paper. They gave me an approximated price on the phone, but needed to confirm measurements. At no time was I ever pushed or persuaded I needed more, than what I wanted or could afford. They just gave me a price for each window. No sitting for hours with a sales man drinking my tea. The fella who fitted the windows did an excellent job. I have nothing but praise for this company, and would recommend them to all my friends and family. Thank you Window Man, your high customer service ethics and price is second to none. Thank you :0)
Julie Writtle Essex
We tried several companies who fobbed us off, obviously didn't want the job.....then we called The Window Man! Mark arrived as promised at arranged time and did the adjustment on our door and window competently, no fuss....new what he was talking about. A very pleasant man who I would readily recommend.
J.Oswin on the 4/12/2013
What a Service!
We had new windows and doors fitted on my elderley Mother-in-Laws bungalow by The Window Man in January 2013. Twice since they have been fitted she has locked herself out. Both times we have called The Window man for advice and both times they have sent a representative out and helped her gain access. They then said that there was no charge and wouldn't take anything for their trouble. Service like this is very hard to find. Highly recommended.
Window opening okay, not closing easily
Mark came out to look at my windows today (29/03/2018) Just want to say what a lovely, reliable and professional company this is. Mark was courteous, helpful and thoroughly recommend this company to everyone.
A job well done!!
Had trouble with a creaky balcony door. Phoned and made an appointment with 'The Window Man' - professional service when booking the appointment. Andy came a week later - early for the appointment and took no time in fixing the creak. Fantastic job done, minimal price and thoroughly professional. No more creaks on the balcony door - job done!! Would recommend 'The Window Man' 100%
From initial phone call and then the follow up visit with Mark and then Mark\Shawn, doors and windows and sofits all priced up, very reasonable, no haggling required. Glad i called them and not one of the national companies, no over selling any products, just good honest advice. Elliot and Lloyd done a fantastic job fitting our windows, doors and replacing our sofits and guttering. Only one snag of a corner guttering join dripping but a phone call and a quick visit by Shawn and this will be shortly rectified. Looking forward to Winter this year and being much warmer in our house now the drafts have gone. Would certainly recommend this company to family and friends.
I just wish to record how delighted I am with my new windows
I just wish to record how delighted I am with my new windows. They have transformed the bungalow attracting much admiration from neighbours. The quality of the product and standard of installation have exceeded my expectations. Elliot and Lloyd did a first class job and are excellent ambassadors for your company. They were friendly , helpful and very professional, taking real pride in their work. They tackled my ' wonky walls' with great aplomb.
I had trouble shutting my bathroom window due to it having dropped slightly, however 2 nice chaps came and replaced the hinges in no time, very efficient and another happy customer. Thank you.
M. Green. Wickford
New Windows and Soffets
A very professional job carried out in days of rain, I am very pleased with the end product and would recommend them. All parts of the work was carried out as promised
M J Smith
Very good company had front door & side panel done, replacement blown unit,and so pleased had them back to do French doors very tidy work .Great company would recommend them.
Basildon SS14 3DY
Tel: 01268 527112 / 01245 207225